Basic Quality Assurance Policy

SCROLL

Denso Electronics's Basic Quality Assurance Policy High Quality Resulting from Everyone's Participation

Strict Adherence to the Principle of "Quality First"
—Dealing with Matters from the Customer's Perspective

(1) Advancement: Denso Electronics opens the way to the company's own future

  • - Creating products that are appealing from the customer's perspective
  • - Offering competitive products incorporating wisdom and creativity
  • - Realizing a company that continues to take on challenges worldwide

(2) Trust: Confirming of the quality demanded by the customer, ensuring quality assurance through focused on-site management

  • - Quality requirements reflected by exacting management at the site
  • - Identifying potential problems and making continuous improvements
  • - Securing the customer's trust through prompt response to manifested quality issues (abnormal measures)
  • - Building a relationship of trust with the customer through increased measures to prevent quality issues from reoccurring

Quality Assurance at the Beginning Stages
—Rigorous Initial Production Process Control

  • - Quality assurance with completion evaluation of perfection rating at every one of milestones
  • - Quality Assurance for Parts
  • - Constantly secure and stable production processes guarantee quality throughout the product's service life

Quality assurance by uniting all employees
—Thorough common sense throughout the organization

  • - Clarifying goals and communicating these to all employees
  • - Maintaining consistent quality, always and everywhere, including throughout the entire supply chain
  • Establishing global monozukuri—the art and science of manufacturing—through steadfast collaboration with overseas sites and group companies

Continuous development of personnel who care deeply about quality
—Succession of Future

  • - Creating a spirited company culture―promoting the principle of "Quality First”
  • - Organized to build in quality, training personnel who observe the fundamentals
  • - Creating a virtuous cycle linking challenges to human resource development

Precautions for DENSO automotive relays